By default, the last used shipping address will be saved into to your account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to.
After logging into your account, the status of your checkout history can be found under order history. For orders via registered postage, a tracking number will be given to you once the item has shipped.
Customers should expect to receive their orders within three (3) to five (5) business days upon payment verification. If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.
We take such matters very seriously and will look into individual cases thoroughly. Please contact us as soon as possible so we can make things right. Our contact information is available under contact tab.
To cancel or change a delivery visit order history to see your order details and click on the cancel/ change items button.You may cancel the entire order within 45 minutes of placing the order. If you wish to cancel an order after the 45 minutes you may reach us monday – friday, 9a.M. – 5p.M. Est.